Before installing the drivers, make sure you have inserted the adapter in the computer and plugged in the cable. Intel® PRO/100 and Intel® PRO/1000 Server adapters are not supported on Windows 98.
When Windows 98 discovers the new adapter, the Found New Hardware Wizard automatically starts.
If you are installing drivers from the Intel CD, insert the Intel CD in the CD-ROM drive. If the autorun program on the CD displays, ignore it.
In the Add New Hardware Wizard window, click Next.
Choose the Search option and click Next.
If you are installing drivers from the Intel CD, click the CD-ROM
checkbox on the Locate Driver window. Make
sure it is the only checkbox selected.
If you downloaded drivers from the Intel support website, click the Specify
Location checkbox instead and browse to the directory containing the
drivers.
Click Next.
Windows 98 searches for a driver. When the search is complete, a message indicates that a driver was found. Click Update driver.
Click Next.
Click Next again.
The necessary files are copied to your computer. The wizard displays a Completed message.
Click Finish.
When you use the Found New Hardware Wizard to install drivers, Windows 2000 installs the driver for the first adapter and then automatically installs additional drivers.
There are no special instructions for installing drivers of non-Intel adapters, for example, for multi-vendor fault tolerance. Follow the instructions that are shipped with that adapter.
To view or change advanced settings for your driver/adapter, use the Intel® PROSet software. Advanced settings vary by adapter, and are described in the Intel PROSet Help.
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CAUTION: Only expert users or network administrators should change advanced settings. You may severely affect your adapter's operation by changing a parameter to a value that is not compatible with your network. |
You can update drivers using either the Intel CD or the Update Device Wizard.
You can update drivers using the autorun program on the Intel CD.
Insert the Intel CD in the CD-ROM drive. The CD autorun program starts.
Click Install Base Driver.
Click OK.
When a confirmation message displays, click OK.
Restart the computer when prompted.
From the Control Panel, double-click the System icon and click the Device Manager tab.
Double-click Network Adapters in the list area.
Double-click the adapter.
Click the Driver tab.
Click Update Driver.
Click Next.
Click the circle next to the "Display a list of the drivers in a specific location...". Do not select "Search for a better driver...". Click Next.
Click Have Disk.
If you have the Intel drivers CD, insert it when prompted.
In the Install from Disk window, type the drive letter for the Intel CD or specify the download directory in the option box below "Copy manufacturer's files from:" Click OK.
Click OK.
Highlight the Intel® adapter and click OK.
Click Next.
Click Finish.
Restart the computer.
If you are installing a driver in a computer with existing Intel adapters, be sure to update all the adapters and ports with the same new software. This procedure ensures that all adapters function correctly.
For troubleshooting information, click Troubleshooting in the Table of Contents.
If the Plug-and-Play software does not recognize the adapter, you can manually add the adapter.
Right-click Network Neighborhood and select Properties.
Click Add.
Select Adapter.
Click Add.
Select the manufacturer and adapter type.
Click OK.
When prompted, restart the computer.
This section describes how to
Uninstall Intel PROSet
Uninstall the driver
Remove an adapter
![]() |
NOTE: If your computer is a hot plug-capable system, see your computer documentation for special removal instructions. |
![]() |
CAUTION: Removing an adapter results in a disruption of all network traffic through that adapter. |
![]() |
NOTE: Before uninstalling Intel PROSet, you must remove teams and VLANs configured in Intel PROSet. |
Insert the Intel CD in the CD-ROM drive. The CD autorun program starts.
Click Install Software. The InstallShield Wizard window displays.
Click Next. The Program Maintenance dialog displays.
Click Modify. The Custom Setup dialog displays.
Click the icon next to the feature you want to remove. From the pop-up dialog, click Do not install this feature. Click Next.
Click Install.
Click Finish. Restart the computer when prompted.
The installer removes Intel PROSet from the computer.
From the Control Panel, double-click Add-Remove Programs. The Add-Remove Programs window displays.
Select Intel(R) PROSet. Click the Add/Remove button. The CD autorun displays.
Click Install Software. The InstallShield Wizard window displays.
Click Next.
Click Modify. The Custom Setup dialog displays.
Click the icon next to the feature you want to remove. From the pop-up dialog, click Do not install this feature. Click Next.
Click Install.
Click Finish. If prompted, restart the computer.
The Intel PROSet entry is removed from the Add/Remove Programs window.
You should uninstall the Intel driver if you are permanently removing Intel adapters, or if you need to perform a clean installation of new drivers.
Before you uninstalling the driver,
If you perform these instructions out of order, it is likely that you will encounter a phantom adapter. The driver and registry association exist, but there is no physical adapter.
To uninstall the driver:
From the Control Panel, double-click Add/Remove Programs.
Select Intel PRO Ethernet Adapter and Software.
Click Add/Remove.
When the confirmation dialog displays, click OK.
Click Yes to restart the computer immediately or click No to defer computer restart.
When you remove an adapter using the instructions below, you also remove the driver.
Double-click My Computer.
Double-click Control Panel.
Double-click System.
Click the Device Manager tab.
Double-click Network Adapters.
Select the adapter driver listed below the Network Adapters group and click Remove.
Click OK.
Before installing the drivers, make sure you have inserted the adapter in the computer and plugged in the cable. Intel® PRO/100 and Intel® PRO/1000 Server adapters are not supported on Windows Me.
You can install drivers for Intel adapters using the Found New Hardware Wizard.
If you are installing drivers from the Intel CD, insert the Intel CD in the CD-ROM drive. If the autorun program on the CD displays, ignore it.
The Add New Hardware window displays.
If you have an Intel CD, click Next.
If you downloaded drivers from the Intel support website, click the
Specify Location checkbox instead and browse to the directory containing
the drivers and click Next.
The necessary files are copied to your computer. The wizard displays a Completed message
Click Finish. Restart your computer when prompted.
Install Intel PROSet to configure and test the adapter.
If you are installing Windows Me or if you are upgrading the adapter drivers in a multi-adapter Windows Me system, read the following.
When you are installing the Windows Me operating system (not the drivers), Windows Me may attempt to install its own older drivers on your new adapter and Windows Me reports that it was successful. However upon reboot, you will find the adapter does not work. In the Device Manager you will see that the adapter appears under Other Devices instead of under Network Devices. To make the adapter work, you must update the adapter driver with those included on the Intel CD or on the Intel support website. The instructions for updating the driver are in the next section.
If you have multiple Intel adapters in your Windows Me system, you must be sure to update all of the Intel adapters to the software included with your new card. Failing to update any other Intel adapter in the system causes the new adapter to not function. It appears as though the new adapter did not receive the proper update when you loaded the new driver, but this is NOT the case.
The problem is that Windows Me cannot find the new driver while an older driver still exists on another adapter, so all other Intel adapters must be updated to the new driver. Do not attempt to use any drivers already in any system directory.
To view or change advanced settings for your driver/adapter, use the Intel® PROSet software. Advanced settings vary by adapter, and are described in the Intel PROSet Help.
![]() |
CAUTION: Only expert users or network administrators should change advanced settings. You may severely affect your adapter's operation by changing a parameter to a value that is not compatible with your network. |
You can update drivers using either the Intel CD or the Update Device Wizard.
You can update drivers using the autorun program on the Intel CD.
Insert the Intel CD in the CD-ROM drive. The CD autorun program starts.
Click Install Base Driver.
When a confirmation message displays, click OK.
Restart the computer when prompted.
From the Control Panel, double-click System.
Select the Device Manager tab.
Double-click Network adapter to open it and then select the adapter.
Click Properties.
Select the Driver tab and click Update Driver.
Select Automatic Search for a better driver...
If you have the Intel drivers CD, insert it when prompted.
In the Wizard window, type the drive letter for the Intel CD or specify the download directory. Click Next.
Click Finish.
When prompted, restart the computer.
This section describes how to
Uninstall Intel PROSet
Uninstall the driver
Remove an adapter
![]() |
NOTE: If your computer is a hot plug-capable system, see your computer documentation for special removal instructions. |
![]() |
CAUTION: Removing an adapter results in a disruption of all network traffic through that adapter. |
Intel PROSet does not need to be uninstalled unless you are permanently removing all Intel adapters. You can uninstall Intel PROSet using either Add-Remove Programs or the Intel CD.
![]() |
NOTE: Before uninstalling Intel PROSet, you must remove teams and VLANs configured in Intel PROSet. |
Insert the Intel CD in the CD-ROM drive. The CD autorun program starts.
Click Install Software. The InstallShield Wizard window displays.
Click Next. The Program Maintenance dialog displays.
Click Modify. The Custom Setup dialog displays.
Click the icon next to the feature you want to remove. From the pop-up dialog, click Do not install this feature. Click Next.
Click Install.
Click Finish.
The installer removes Intel PROSet from the computer.
From the Control Panel, double-click Add-Remove Programs. The Add-Remove Programs window displays.
Select Intel(R) PROSet. Click Add/Remove. The CD autorun displays.
Click Install Software. The InstallShield Wizard window displays.
Click Next.
Click Modify. The Custom Setup dialog displays.
Click the icon next to the feature you want to remove. From the pop-up dialog, click Do not install this feature. Click Next.
Click Install.
Click Finish.
The PROSet entry is removed from the Add/Remove Programs window.
You should uninstall the Intel driver if you are permanently removing Intel adapters, or if you need to perform a clean installation of new drivers.
Before you uninstalling the driver,
If you perform these instructions out of order, it is likely that you will encounter a phantom adapter. The driver and registry association exist, but there is no physical adapter.
To uninstall the driver:
From the Control Panel, double-click Add/Remove Programs.
Select Intel PRO Ethernet Adapter and Software.
Click Add/Remove.
When the confirmation dialog displays, click OK.
Click Yes to restart the computer immediately or click No to defer computer restart.
Double-click My Computer.
Double-click Control Panel.
Double-click System.
Click the Device Manager tab.
Double-click Network Adapters.
Select the adapter driver listed below the Network Adapters group and click Remove.
Click OK.
Last modified on 1/14/03 2:50p Revision 10