Troubleshooting

Minimum System Requirements
Recommended System Requirements
Video Boards for Acceptable Performance
Video Boards for Average Performance
Video Boards for the Best Performance
Unsupported (old Video Boards)

 

MINIMUM SYSTEM REQUIREMENTS
PENTIUM2 CLASS PROCESSOR, 333MHZ
64 MB RAM ON WINDOWS 95/98; 128 MB RAM ON WINDOWS ME/2000/XP
4 MB AGP 3D HARDWARE ACCELERATOR WITH DIRECT 3D SUPPORT
HIGH COLOR GRAPHICS (16 BIT)
4X CD-ROM
MOUSE
KEYBOARD
56K MODEM OR LAN FOR MULTIPLAYER
450MB FREE HARD DRIVE SPACE*
DIRECTX COMPATIBLE SOUND CARD
WINDOWS 95/98/ME/2000/XP OPERATING SYSTEM
DIRECTX 8a OR HIGHER

RECOMMENDED SYSTEM REQUIREMENTS
PENTIUM3 CLASS PROCESSOR, 700MHZ
128 MB RAM ON WINDOWS 95/98; 256 MB RAM ON WINDOWS ME/2000/XP
32 MB AGP 3D HARDWARE ACCELERATOR WITH DIRECT 3D SUPPORT
HIGH COLOR GRAPHICS (32 BIT)
8X CD-ROM OR HIGHER
WHEEL MOUSE
KEYBOARD
56K MODEM OR LAN FOR MULTIPLAYER
450MB FREE HARD DRIVE SPACE*
DIRECTX HARDWARE ACCELERATED SOUND CARD (EAX RECOMMENDED)
WINDOWS 95/98/ME/2000/XP OPERATING SYSTEM
DIRECTX 8a OR HIGHER

* Windows Swap file not included

 

 

WARNING: Please make sure that Shadow Force: Razor Unit CD is inserted in your CD-ROM drive before launching the game. You can play the Shadow Force: Razor Unit game only if the Shadow Force: Razor Unit CD is in drive.

WARNING: On Windows95 OSR2 make sure you have installed the Winsock2 update from Microsoft web page on http://www.microsoft.com/windows95/downloads/contents/wuadmintools/ s_wunetworkingtools/w95sockets2/
Winsock2 is trademark of Microsoft Corporation.

DRIVER ISSUES
Make sure you've installed DirectX 8.0a or later on your computer. DirectX (DX80a) is included on the Shadow Force: Razor Unit CD in the 'DirectX8' folder. You can download DirectX8.0a from: http://www.microsoft.com/directx/
Make sure you have installed the most recent drivers for all your hardware before playing Shadow Force: Razor Unit.

SOUND PROBLEMS
Check SOUND OPTIONS in OPTIONS MENU.

VIEW AVI FILM SEQUENCES
The Game Intro has short movie sequences. If you are having trouble playing them (no sound or no image) please make sure you have Windows Media Player ver 6.4 or above installed on your computer.

Make sure that you have the latest chipset driver for your video board.
You can download the latest driver from the chipset manufacturer web site:
http://www.3dfx.com/
http://www.3dlabs.com/
http://www.ati.com/
http://support.intel.com/support/graphics/
http://www.matrox.com/
http://www.nvidia.com/
http://www.powervr.com/
http://www.s3.com/


Low frame rate problem:

  • If the frame rate is low when shooting or using the flash light uncheck dynamic lights from
    "Options -> Settings -> Dynamical Lights".
  • Set the Character L.O.D. on "Very Low" from "Options -> Settings -> Character L.O.D.". This will decrease the polygon count on characters and will save CPU and Video board processing time.
  • Uncheck Detailed Sky from "Options -> Settings -> Detailed Sky"
    This will save CPU/Video board processing time.
  • Check triple buffered from "Options -> Video -> Triple Buffered". Checking triple buffered will force the game to use less video memory for the textures. Also this will show result only on older video boards that are always synchronized with the video refresh.
  • Uncheck Level lightmap from "Options -> Settings -> Level lightmap"
    This will save video card processing time and will avoid on some older video board to draw the entire scene twice.
  • Uncheck rain from "Options -> Settings -> Rain"
    This will save video card processing time.

Overclocking issue:
Overclocking video card at a clock and / or bus speed that is beyond the manufacturer specifications can cause Shadow Force: Razor Unit to frequently freeze or crash. We recommend not to use CPU or video board overclocking.

Hardware Transforming & Lighting:
Shadow Force: Razor Unit use Hardware Transforming & Lighting (T&L) technique. T&L can seriously enhance the game performances.

Before changing the video board:
Make sure that you have set the video display on default settings.
"Options -> Video -> Default Settings"

ALT-TAB issue:
The Shadow Force: Razor Unit game support Alt-Tab switching. We recommended not to abuse it though.

Intro Movies:
If you experience long black screens when launching the game instead of the intro movies run the game with "-nointro" parameter. Assuming that the installation folder is "c:\ProgramFiles\Activision Value\Razor Unit" launch the game with "c:\Program Files\Activision Value\Razor Unit\Bin\Game.exe -nointro".

------------------------------------------------------------------
Category I - Video Boards for Acceptable Performance
------------------------------------------------------------------

1. 3DFX Voodoo2
98/Me Driver Version: 4.11.01.1151 (English)

Suggestion: Disable dynamical lights & detail textures

2. 3DFX Voodoo Banshee
98/Me Driver Version: 4.11.01.1222 (English)

Suggestion: Disable detail textures

3. ATI XPERT 98 AGP (English)
98/Me Driver Version: 4.12.01.2647 (English)
W2000 Driver Version: 5.00.2195.0232 (English)

Suggestion: Disable lightmap & detail textures

4. INTEL 740
98/Me Driver Version: 4.11.01.2719 (English)
W2000 Driver Version: 5.01.00.1404 (English)

Suggestion: Disable detail textures

5. INTEL 815
98/Me Driver Version: 4.13.01.2843 (English)
W2000 Driver Version: 5.13.01.2843 (English)

Suggestion: Disable detail textures

6. MATROX G200
98/Me Driver Version: 4.12.01.2730 (English)
W2000 Driver Version: 5.00.2180.3711 (English)

Suggestion: Disable detail textures

7. NVIDIA Riva 128 Agp
98/Me Driver Version: 4.11.01.0337 (English)
W2000 Driver Version: 4.11.01.0337 (English)

Suggestion: Disable detail textures

8. NVIDIA Vanta
98/Me Driver Version: 4.13.01.2311 (English)
W2000 Driver Version: 4.13.01.2311 (English)

Suggestion: Disable detail textures

------------------------------------------------------------------
Category II - Video Boards for Average Performance
------------------------------------------------------------------

1. 3DFX Voodoo 3
98/Me Driver Version: 4.12.01.0666 (English)
W2000 Driver Version: 5.00.2195.0232 (English)

Suggestion: On Windows 2000 driver the game will return an error message if the triple buffer is on. We recommend to disable triple buffer support. Uncheck "Menu On -> Options -> Video -> Triple Buffered"

2. 3DLABS Oxygen VX1
98/Me Driver Version: 4.12.01.2107 (English)
W2000 Driver Version: 5.00.2195.0001 (English)

3. 3DLABS Oxygen GVX1
98/Me Driver Version: 4.12.01.2107 (English)
W2000 Driver Version: 5.00.2195.1620 (English)

4. ATI Rage 128 Pro (Rage Fury Pro/Xpert 2000 Pro)
98/Me Driver Version: 4.13.01.7078 (English)
W2000 Driver Version: 5.13.01.0192 (English)

5. ATI Magnum Rage 128 (Magnum/Xpert128/X99/Xpert2000)
98/Me Driver Version: 4.13.01.7078 (English)
W2000 Driver Version: 5.13.01.0192 (English)

6. NVIDIA Tnt1
98/Me Driver Version: 4.13.01.2183 (English)
W2000 Driver Version: 4.13.01.2183 (English)

7. NVIDIA Tnt2 M64
98/Me Driver Version: 4.13.01.2311 (English)
W2000 Driver Version: 4.13.01.2311 (English)

8. NVIDIA Tnt2 Ultra
98/Me Driver Version: 4.13.01.2311 (English)
W2000 Driver Version: 4.13.01.2311 (English)

9. NVIDIA Tnt2 Pro
98/Me Driver Version: 4.13.01.2311 (English)
W2000 Driver Version: 4.13.01.2311 (English)

10. S3 Savage 4
98/Me Driver Version: 4.12.01.8228 (English)
W2000 Driver Version: 05.12.01.8011 (English)


11. S3 Savage 2000
Driver Version: 4.12.01.9015 (English)
W2000 Driver Version: 5.12.01.9008 (English)

------------------------------------------------------------------
Category III - Video Boards for the Best Performance
------------------------------------------------------------------

1. 3DFX Voodoo 4
98/Me Driver Version: 4.12.01.0666 (English)
W2000 Driver Version: 5.00.2195.0232 (English)

Suggestion: On Windows 2000 driver the game will return an error message if the triple buffer is on. We recommend to disable triple buffer support. Uncheck "Menu On -> Options -> Video -> Triple Buffered"

2. 3DFX Voodoo 5
98/Me Driver Version: 4.12.01.0666 (English)
W2000 Driver Version: 5.00.2195.0232 (English)

Suggestion: On Windows 2000 driver the game will return an error message if the triple buffer is on. We recommend to disable
triple buffer support. Uncheck "Menu On -> Options -> Video -> Triple Buffered"

3. ATI Radeon
98/Me Driver Version: 4.13.01.7075 (English)
W2000 Driver Version: 5.13.01.3102 (English)

4. RADEON 7000/RADEON VE
98/Me Driver Version: 4.13.01.7189 (English)
W2000 Driver Version: 5.13.01.3276 (English)

5. RADEON 7500
98/Me Driver Version: 4.13.01.7189 (English)
W2000 Driver Version: 5.13.01.3276 (English)

6. RADEON 8500 DDR
98/Me Driver Version: 4.13.01.7191 (English)
W2000 Driver Version: 5.13.01.3276 (English)

7. MATROX G400
98/Me Driver Version: 4.12.01.1810 (English)
W2000 Driver Version: 5.12.01.1520 (English)

8. MATROX G450
98/Me Driver Version: 4.12.01.2010 (English)
W2000 Driver Version: 5.12.01.1520 (English)

9. NVIDIA GeForce 256 DDR
98/Me Driver Version: 4.13.01.2311 (English)
W2000 Driver Version: 4.13.01.2311 (English)

10. NVIDIA GeForce MX
98/Me Driver Version: 4.13.01.2311 (English)
W2000 Driver Version: 4.13.01.2311 (English)

11. NVIDIA GeForce 2 GTS
98/Me Driver Version: 4.13.01.2311 (English)
W2000 Driver Version: 4.13.01.2311 (English)

12. NVIDIA GeForce 2 Ultra
98/Me Driver Version: 4.13.01.2311 (English)
W2000 Driver Version: 4.13.01.2311 (English)

13. NVIDIA GeForce 2 Ti
98/Me Driver Version: 4.13.01.2311 (English)
W2000 Driver Version: 4.13.01.2311 (English)

14. NVIDIA GeForce 3 Ti200
98/Me Driver Version: 4.13.01.2311 (English)
W2000 Driver Version: 4.13.01.2311 (English)

15. NVIDIA GeForce 3 Ti500
98/Me Driver Version: 4.13.01.2311 (English)
W2000 Driver Version: 4.13.01.2311 (English)

16. POWERVR Kyro 1
98/Me Driver Version: 4.13.01.5296 (English)
W2000 Driver Version: 4.13.01.5296 (English)

17. POWERVR Kyro 2
98/Me Driver Version: 4.13.01.5296 (English)
W2000 Driver Version: 4.13.01.5296 (English)

------------------------------------------------------------------
Category IV - Unsupported (old Video Boards)
------------------------------------------------------------------

1. 3DFX Voodoo Rush AT25 + (Dual Board)
Driver Version: 4.10.01.2073 (English)

Driver doesn't support DirectX8.0 3D Hardware Acceleration.

2. 3DFX Voodoo Rush MX86251
Driver Version: 4.10.01.8626 (English)

Driver doesn't support DirectX8.0 3D Hardware Acceleration.

3. 3DFX Voodoo1
Driver Version: 4.10.01.0017

4. 3DLABS Generic PERMEDIA 2
Driver Version: 4.10.01.2105

Driver doesn't support DirectX8.0 3D Hardware Acceleration.

5. ATI RAGE IIC AGP (English)
Driver Version: 4.11.01.2474 (English)

Driver doesn't support DirectX8.0 3D Hardware Acceleration.

6. MATROX m3d
Driver Version: 4.12.01.2710 (English)

Not Supported

7. MATROX MGA Mystique
Driver Version: 4.10.01.4120 (English)

8. MATROX G100
Driver Version: 4.11.01.1520 (English)

Driver doesn't support DirectX8.0 3D Hardware Acceleration.

9. MATROX Millennium II PCI
Driver Version: 4.11.01.4330 (English)

Driver doesn't support DirectX8.0 3D Hardware Acceleration.

10. S3 Virge
Driver Version: 4.03.00.2111 (English)

Driver doesn't support DirectX8.0 3D Hardware Acceleration.

11. S3 Trio 3d 2x
Driver Version: 4.11.01.5001 (English)

12. SIS 6326
Driver Version: 4.12.01.1310 (English)

13. TRIDENT 3D Image 9750
Driver Version: 4.10.01.2161 (English)

Driver doesn't support DirectX8.0 3D Hardware Acceleration.

All the video boards have been tested with DEFAULT manufacturer settings.
On some boards that support full screen antialiasing (such as nVidia, 3DFX) we recommend to disable it.


3DFX Interactive
Chipsets: Voodoo 2, Voodoo Banshee, Voodoo 3, Voodoo4, and Voodoo5

3DLabs
Chipsets: Oxygen VX1, GVX1

ATI Technologies Inc.
Chipsets: Rage Pro, Rage 128, and Radeon series

Intel
Chipsets: i740, i752, i810, i815, i830

Matrox:
Chipsets: G200, G400 series, G550

nVidia
Chipsets: Riva 128, Riva 128zx, Riva TNT series, GeForce series (256, GeForce DDR, Quadro, GeForce2 GTS and GeForce3)

PowerVR
Chipsets: Kyro, KyroII

S3/Diamond Multimedia:
Chipsets : S3 Savage3D, Savage 4, Savage2000

All of the chipset manufacturer names are sorted in alphabetical order.

 

 

For more information please visit:


http://www.activisionvalue.com/

 

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We don't claim to be normal.



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